Plain Language Commitment: We've written this Privacy Policy to be readable. Legal requirements mean some sections use formal language, but wherever we can say something more simply, we have. If anything is unclear, contact us at support@774pud.net — we're happy to explain it in plain Filipino English.
1 About This Privacy Policy
This Privacy Policy explains how 774pud ("774pud," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of individuals who register for and use the 774pud online gaming platform at https://774pud.net.
This policy applies to all current and former 774pud members, individuals who have applied for membership but not completed registration, and visitors to our website. It covers all personal data processed in connection with your use of the 774pud platform — including account data, transaction records, gaming activity, customer support communications, and technical usage data.
This Privacy Policy is part of the 774pud Terms and Conditions and should be read alongside them. By registering at 774pud, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Regulatory framework: 774pud processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission. We also observe international data protection best practices where applicable.
2 Personal Data We Collect
774pud collects personal data that is necessary to operate your account, process your transactions, comply with legal obligations, and provide you with a safe and fair gaming experience. We do not collect data that exceeds what is reasonably necessary for these purposes.
| Data Category |
Specific Data Points |
Required? |
| Identity Data |
Full legal name, date of birth, government-issued ID type and number, selfie/photo for verification |
Required |
| Contact Data |
Philippine mobile number, email address, residential address |
Required |
| Financial Data |
GCash/Maya account numbers, bank account details, transaction history, deposit and withdrawal records |
Required |
| Gaming Activity Data |
Bet history, game session logs, wagering amounts, win/loss records, bonus usage records |
Required |
| Technical Data |
IP address, device type, browser, operating system, session duration, login timestamps |
Required |
| Communications Data |
Customer support chat logs, email correspondence, feedback and complaint records |
Conditional |
| Marketing Preferences |
Opt-in/opt-out status for email and SMS marketing, promotion interaction history |
Optional |
We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or sexual orientation unless you voluntarily disclose such information in a support interaction — in which case it is used only to address your specific concern and is not retained beyond that interaction.
3 How We Collect Your Personal Data
774pud collects your personal data through the following channels:
3.1 Directly From You
The majority of data 774pud holds about you comes directly from you during registration, identity verification, deposits and withdrawals, customer support interactions, and when you update your account settings. You control what you provide in these interactions.
3.2 Automatically During Platform Use
When you use the 774pud platform, we automatically collect technical data including your IP address, device identifiers, browser type, and session data. This data is collected via server logs and cookies (see Section 9 for more on cookies) and is used primarily for security monitoring, fraud detection, and platform performance optimization.
3.3 From Payment Service Providers
When you deposit or withdraw funds via GCash, Maya, BDO, BPI, UnionBank, or other connected payment services, those providers share necessary transaction confirmation data with 774pud to verify that your payment was successful. 774pud does not receive your full bank account credentials through these integrations — only the information needed to confirm and record the transaction.
3.4 From Identity Verification Services
To comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations, 774pud may use third-party identity verification services to confirm the authenticity of government-issued Philippine IDs submitted during account verification. These services process your document data solely for verification purposes and do not retain it beyond the verification workflow.
4 Why 774pud Processes Your Personal Data
774pud processes your personal data for the following specific purposes. Each purpose has a corresponding legal basis as described in Section 5.
- Account creation and management — to create, maintain, verify, and operate your 774pud member account
- Transaction processing — to process your deposits, withdrawals, bonus credits, and bet settlements accurately and securely
- Identity and age verification — to confirm that you are over 18 and that your identity is genuine, as required by our gaming license conditions
- Anti-money laundering compliance — to monitor transactions for patterns consistent with money laundering and report suspicious activity to the Anti-Money Laundering Council (AMLC) as required by law
- Fraud detection and security — to identify and prevent fraudulent account activity, unauthorized access, and bonus abuse
- Responsible gaming — to monitor gaming patterns that may indicate problem gambling behavior and to apply responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion at your request or as required by regulation
- Customer support — to respond to your inquiries, resolve complaints, and improve the 774pud service based on support feedback
- Platform improvement — to analyze aggregated usage data to improve game performance, user interface, and payment processing
- Legal and regulatory compliance — to comply with our gaming license conditions, tax reporting obligations, court orders, and requests from Philippine regulatory authorities
- Marketing communications — to send you promotional offers, bonus notifications, and platform updates where you have opted in to receive them (see Section 12)
5 Legal Basis for Processing
Under the Data Privacy Act of 2012, 774pud must have a valid legal basis for each category of personal data we process. Our processing activities rely on the following legal bases:
- Contract performance — processing necessary to deliver the services described in our Terms and Conditions, including account management, transaction processing, and bet settlement
- Legal obligation — processing required to comply with Philippine gaming regulations, AML laws, tax laws, and orders from courts or regulatory authorities including the National Privacy Commission and AMLC
- Legitimate interests — processing necessary for 774pud's legitimate business interests including fraud prevention, security monitoring, and platform analytics, where those interests are not overridden by your privacy rights
- Consent — processing for marketing communications and optional personalization features, where you have given clear, freely given, specific, and informed consent that can be withdrawn at any time
Withdrawing consent: Where 774pud processes your data on the basis of consent (primarily for marketing), you may withdraw consent at any time by updating your communication preferences in Account Settings or by contacting support@774pud.net. Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.
6 Who Receives Your Personal Data
774pud shares your personal data only with the categories of recipients listed below, and only to the extent necessary for the specific purpose stated. We do not sell your data to third parties.
6.1 Payment Service Providers
GCash, Maya, GrabPay, BDO, BPI, UnionBank, and other integrated payment platforms receive the personal and financial data necessary to process your deposit and withdrawal transactions. Each provider operates under their own privacy policy and applicable Philippine financial regulations.
6.2 Identity Verification Services
Third-party KYC providers receive identity document images and personal details for the sole purpose of verifying your identity during account registration or upon request. These providers are contractually bound to process data only for verification and to delete it upon completion.
6.3 Regulatory and Law Enforcement Authorities
774pud is legally required to share member data with Philippine regulatory bodies including the AMLC (for AML reporting), gaming licensing authorities (for audit and compliance purposes), and courts or law enforcement agencies when presented with a valid legal order. 774pud will not voluntarily disclose member data to authorities beyond what is legally required.
6.4 Fraud Prevention and Security Services
744pud uses security service providers to detect and prevent fraud, account takeovers, and other security threats. These providers may receive IP addresses, device fingerprints, and login behavior data for analysis. They are prohibited from using this data for any purpose beyond fraud prevention services for 774pud.
6.5 IT Infrastructure Providers
The 774pud platform operates on secure cloud infrastructure hosted within data centers with appropriate physical and logical security controls. Infrastructure providers have access only to the data stored on their systems and are contractually bound to maintain confidentiality and comply with DPA 2012 requirements.
No cross-border transfers without safeguards: If any 774pud service provider is located outside the Philippines, we ensure that appropriate safeguards — including data processing agreements with adequate privacy protections — are in place before transferring your data internationally.
7 Data Storage and Security
774pud takes the security of your personal data seriously. We implement technical and organizational measures appropriate to the sensitivity of the data and the risks involved in its processing.
7.1 Technical Measures
- 256-bit SSL/TLS encryption for all data transmitted between your device and 774pud servers
- Encryption of sensitive data at rest in our databases, including financial account details and identity document images
- Multi-factor authentication requirements for 774pud administrative staff accessing member data
- Regular vulnerability assessments and penetration testing of the 774pud platform
- Automated real-time monitoring for unusual access patterns or data exfiltration attempts
7.2 Organizational Measures
- Access to member personal data is restricted to 774pud staff who need it to perform their specific job function
- All staff with access to personal data complete data privacy training aligned with DPA 2012 requirements
- Third-party service providers with access to member data are required to sign Data Processing Agreements
- 774pud maintains a registered Data Protection Officer who oversees all privacy compliance activities
While 774pud implements best-practice security measures, no online system can guarantee absolute security. Members are responsible for maintaining the security of their own account credentials and should never share their password or OTP codes with anyone — including anyone claiming to represent 774pud support.
8 Data Retention
774pud retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy and to meet our legal retention obligations. The following retention periods apply:
- Active account data — retained for the duration of your membership at 774pud
- Transaction records and gaming activity — retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML and gaming regulations
- Identity verification documents — retained for a minimum of five (5) years from account closure, in line with AML regulatory requirements
- Customer support communications — retained for two (2) years after the interaction closes
- Marketing preference records — retained while your account is active or until you withdraw consent, whichever is earlier
- Technical and security logs — retained for twelve (12) months for security review purposes
When the applicable retention period expires, 774pud securely deletes or irreversibly anonymizes the relevant data. Anonymized aggregate data (with no ability to identify any individual) may be retained indefinitely for analytical and statistical purposes.
9 Cookies and Tracking Technologies
774pud uses cookies and similar tracking technologies on the platform website. Cookies are small files stored on your device that help us recognize you between sessions, maintain your login state, and understand how you use the platform.
9.1 Types of Cookies We Use
- Essential cookies — necessary for the platform to function, including maintaining your login session and bet slip contents. These cannot be disabled without breaking core platform functionality.
- Security cookies — help detect fraudulent activity, unauthorized access attempts, and suspicious behavior patterns. These are a core part of our member protection infrastructure.
- Analytics cookies — help 774pud understand how members use the platform so we can improve performance and user experience. Data collected is aggregated and does not identify individual members.
- Preference cookies — remember your settings such as language preference and display options to personalize your experience across sessions.
9.2 Managing Cookies
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential or security cookies will impair your ability to use the 774pud platform. For analytics and preference cookies, you can opt out without affecting core platform functionality. Detailed cookie management instructions for major browsers are available from their respective support pages.
10 Your Rights Under DPA 2012
As a Filipino member of 774pud, the Data Privacy Act of 2012 gives you specific rights over your personal data. 774pud is committed to respecting and facilitating the exercise of these rights within the timeframes required by law.
1
Right to Access
Request a copy of the personal data 774pud holds about you, including what it is, where it came from, and who it has been shared with. Responses within 15 business days.
2
Right to Correction
Request that 774pud corrects any inaccurate or incomplete personal data we hold about you. Corrections are applied promptly and any third parties who received the incorrect data are notified.
3
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose collected, where you withdraw consent, or where processing was unlawful. Subject to legal retention obligations.
4
Right to Object
Object to 774pud processing your personal data for direct marketing at any time. You may also object to processing based on legitimate interests where there is a compelling reason relating to your specific situation.
5
Right to Data Portability
Request your personal data in a structured, commonly used, machine-readable format that can be transferred to another service provider, where technically feasible and legally permitted.
6
Right to Complain
If you believe 774pud has violated your privacy rights, you may file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph, in addition to contacting 774pud's Data Protection Officer directly.
To exercise any of these rights, contact the 774pud Data Protection Officer at privacy@774pud.net or via our customer support team. We will respond to all rights requests within 15 business days. For complex requests, we may extend this by an additional 15 business days with written notice to you.
11 Children's Privacy
774pud is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step during account registration, and we actively verify age through government-issued identification documents where required.
If we become aware that a minor has registered an account — whether through a misrepresentation during registration or through a subsequent report — we will immediately close the account, delete all associated personal data (to the extent permitted by legal retention obligations), and return any deposited funds to the verified payment source.
If you believe a minor has created an account on 774pud, please report this to support@774pud.net immediately. We take all such reports seriously and act on them promptly.
12 Marketing Communications
With your consent, 774pud may send you marketing communications including promotional offers, bonus notifications, new game announcements, and platform updates via email and/or SMS to your registered mobile number.
12.1 Opting In
Marketing communications are opt-in only. You can indicate your marketing preferences during registration or at any time by updating your Communication Preferences in Account Settings.
12.2 Opting Out
You can withdraw consent for marketing communications at any time by:
- Clicking the unsubscribe link in any marketing email from 774pud
- Replying STOP to any marketing SMS from 774pud
- Updating your Communication Preferences in Account Settings
- Contacting support@774pud.net with your opt-out request
Opting out of marketing does not prevent 774pud from sending you service-related communications that are necessary for your account — such as deposit confirmations, withdrawal notifications, security alerts, and updates to our Terms or Privacy Policy.
No spam. 774pud will never bombard you with unsolicited messages. Marketing communications from us are relevant, infrequent, and always contain a clear unsubscribe option. We do not share your contact details with third-party marketers.
13 Updates to This Privacy Policy
774pud reviews and updates this Privacy Policy periodically to reflect changes in our data practices, new services, or updates to Philippine data protection laws and regulations. The "Effective Date" at the top of this page shows when the current version was published.
For material changes to this policy — those that significantly affect your rights or how we process your data — 774pud will notify active members via email to their registered address and via an in-platform notification at least 14 days before the change takes effect.
Your continued use of 774pud after the effective date of an updated Privacy Policy constitutes your acknowledgment of the updated policy. If you do not accept the updated policy, you should stop using the platform and contact us to close your account.
14 Contact Us and Data Protection Officer
For privacy-related questions, rights requests, or concerns about how 774pud handles your personal data, please contact our Data Protection Officer (DPO):
DPO Email
privacy@774pud.net
General Support
support@774pud.net · 24/7 Live Chat
Regulator
National Privacy Commission — privacy.gov.ph
We aim to respond to all privacy inquiries and rights requests within 15 business days. For urgent matters — such as suspected unauthorized access to your account — please use the 24/7 live chat service for an immediate response.
Privacy Questions
Privacy Policy — Frequently Asked Questions
Straightforward answers to what Filipino 774pud members ask most about data privacy.
No. 774pud does not sell, rent, or share your personal data with other gaming operators, advertisers, or data brokers. Your information is shared only with the specific service providers listed in Section 6 of this Privacy Policy — payment processors, identity verification services, security providers, and regulatory authorities — and only to the extent necessary to operate your account and comply with our legal obligations.
Yes. Under the Data Privacy Act of 2012, you have the right to request access to your personal data. Email privacy@774pud.net with the subject line "Data Access Request" and include your registered email address and mobile number so we can verify your identity. We will provide a summary of the personal data we hold about you within 15 business days. One data access request per calendar year is provided free of charge.
When you close your 774pud account, your personal data is retained for the periods required by law — primarily five years for transaction records and identity documents, as mandated by Philippine AML regulations. After the mandatory retention period expires, your data is securely deleted or irreversibly anonymized. Marketing preferences and non-mandatory data are deleted sooner, typically within 90 days of account closure.
You can opt out of marketing communications at any time by clicking the unsubscribe link in any 774pud marketing email, replying STOP to any marketing SMS, or updating your Communication Preferences in Account Settings. You can also email support@774pud.net with an opt-out request. Opting out of marketing does not affect service emails such as deposit confirmations, withdrawal notifications, or important account alerts.
